Online ordering & ecommerce

POS with online ordering and no cut of your sales

Your own online shop for pickup and delivery sells from the register's stock, at 99¢ an order, capped at $299 a month.

Esplanda POS and your website are free to start, with no card needed. See Esplanda pricing.

A phone showing a liquor store's online shop with pickup at 5:30 PM, in-stock bottles and a three-item cart, next to a shopping bag and a wine bottle

Illustrative example

Your online shop

Pickup and delivery from your own store

Online ordering software for a local store is a checkout attached to your real stock, for customers who are already nearby. Esplanda's online shop does what click and collect software does, plus local delivery.

  • Pickup and curbside

    Curbside pickup software built in: customers pick a time, pay online and collect at the counter or the curb.

  • Local delivery zones

    Draw a zone and set minimums, fees, cutoffs and which categories may go out.

  • True stock, and a shelf reserve

    Availability comes from counted stock, with a shelf reserve for walk-ins.

  • Age-gated checkout

    Age gate at entry, acknowledgment at checkout, ID check at handoff, saved with the order.

  • One order queue

    Online, phone and marketplace orders on one list, not a tablet per app.

  • Delivery apps too

    With Marketplace Connectivity, the same menu goes to your DoorDash and Uber Eats accounts.

Online ordering and your POS

How online ordering connects to your POS

The fastest way to lose an online customer for good is to take their money for something you don't have. How an online ordering system gets its stock from the register decides how often that happens.

Four common setups. A general description, not any one company's product.
SetupHow stock reaches the shopWhat goes wrong
Esplanda POS as your registerOne catalog and one stock count, updated as sales happenNothing to reconcile; the better path
Your register, connected to EsplandaCatalog matched and kept in sync across two systemsMatching for new items and a nightly check
A separate storefront, nightly exportA file, once a dayWrong by lunchtime; substitutions and refunds
An online catalog kept by handSomeone remembersPrices drift; sold-out items stay listed for weeks

Online sales come off the same stock count, so they count in your forecasts and purchase orders like any counter sale.

Going online

How to set up an online ordering system for your store

Seven steps, from the live catalog to the first order.

  1. Point the shop at the live catalog

    Products, prices and categories exist once, with Esplanda POS or a connected register.

  2. Turn on real stock levels

    Availability follows counted stock and the shelf reserve.

  3. Set pickup, curbside and delivery rules

    Zone, minimum order, fees, cutoffs and delivery categories.

  4. Set the age gate

    Gate at entry, acknowledgment at checkout, ID at handoff.

  5. Connect a processor

    Keep yours, or apply for Esplanda's, resold through First American Payment Systems, a Deluxe company, from 2.89% + $0.30 online. Your rate is set when First American approves your account.

  6. Route orders into one queue

    Online, phone and marketplace orders on one list, from the same stock.

  7. Send people to it

    Local search, email to your regulars and loyalty bring the first orders in.

What it costs

What online ordering costs with Esplanda

Your website and online shop are hosted free, with SSL. Each online order is then 99¢, and the month is capped automatically at $299. You are billed whichever is lower, and Esplanda takes no percentage of your sales.

Hosting and SSL

Your store's website and online shop, on the same catalog and stock count as the counter.

$0 a month, with no card needed to start

Each online order

A flat fee per order, never a percentage of the sale. At 302 orders the month comes to $298.98; from 303 orders on, you pay the $299 cap.

99¢ per order, capped at $299 a month

Delivery apps

Marketplace Connectivity: one menu on your DoorDash and Uber Eats accounts, for prepared food. Sold to stores with $2,000 a month or more in marketplace and delivery revenue, and not to alcohol sellers until legal review clears it.

$69 per location per month

Esplanda POS is free · No setup fee · No contract · No per-user fees · Card processing is optional and priced separately

Alcohol

Alcohol delivery software that follows your license

Every alcohol order gets its age checks, for pickup and delivery, and the record stays with the order.

  • Rules you set once. Zone, hours and which categories may leave the store are set by your state, your town and your license. Set them once; the shop applies them every shift.
  • Records kept in order. The age gate, the checkout acknowledgment and the ID check at handoff are saved with every order.

Delivery apps

DoorDash and Uber Eats from one catalog

Every delivery app holds its own copy of your menu, and all of them drift. For restaurants, cafés and prepared-food counters, Marketplace Connectivity keeps one catalog on the DoorDash and Uber Eats accounts you already have and shows what each app earns after commission.

  • Sold out on every app at once

    A sold-out item comes down everywhere and goes back up when stock arrives.

  • A marketplace price is not a shelf price

    A per-app price that covers the commission and stays above your margin floor. Esplanda proposes each price; you approve it.

  • Margin per app, after commission

    Keeping or dropping an app gets decided on a number, not a feeling.

Your accounts, your agreements. Esplanda works on the DoorDash and Uber Eats accounts you already have. You keep your agreements and payouts, and each app's commission shows in your margin.

Getting found

A shop with no traffic sells nothing

Building the checkout is the easy half. What fills a shop, strongest first:

  1. Local search and your map listing

    People nearby find your hours, products and order button. See our local SEO software.

  2. Email and texts to your regulars

    Your regulars are the likeliest first online buyers. See email marketing for small business.

  3. Loyalty that counts online orders

    Online customers join the same records and points. See our customer loyalty software.

  4. AI assistants

    People ask ChatGPT, Gemini or Perplexity where to buy nearby. Esplanda checks whether they name your store, and what to fix next. See the AI visibility tool.

  5. Reviews that get a reply

    New reviews alert you, and each reply is drafted in your voice for your OK. Replies to 1–2 star reviews always wait for you.

  6. Delivery apps, for reach

    Reach at a commission you don't control, measured per app.

Questions

Online ordering questions owners ask

Can I sell online without paying commission on every order?

Yes: an order through your own Esplanda shop carries no marketplace commission, and Esplanda takes no percentage of your sales. Esplanda charges a flat 99¢ per order, capped automatically at $299 a month, with hosting free. Card orders carry the card cost, paid to the processor you already use or to Esplanda's, resold through First American Payment Systems, a Deluxe company, from 2.89% + $0.30 online. Your rate is set when First American approves your account, from your current statement.

What does online ordering cost with Esplanda?

Hosting and SSL for your website and online shop are free. Each online order is then 99¢, capped automatically at $299 a month, and you are billed whichever is lower. Esplanda POS is free, Esplanda takes no percentage of your online sales, and there is no setup fee and no contract. One catalog on your DoorDash and Uber Eats accounts is Marketplace Connectivity, $69 per location per month, for prepared food, sold to stores with $2,000 a month or more in marketplace and delivery revenue and not to alcohol sellers until legal review clears it. Card processing is optional and priced separately. Every line is on Esplanda pricing.

How do I stop customers ordering something I don't have?

Drive availability from counted stock, not a spreadsheet. Esplanda hides sold-out items on its own and lets you hold back a shelf reserve for walk-in customers. Stale availability is a common cause of refunds and substitutions in local online ordering.

How does online ordering integrate with my POS?

With Esplanda POS as the register, the online shop and the counter share one catalog and one stock count, so a price change or a sale at the counter shows online too. If you keep a Square, Clover, Lightspeed or KORONA register, Esplanda connects to it and keeps the catalog in sync, with some matching work for new items.

How does age verification work for online alcohol orders?

Esplanda runs an age gate on entry, an age acknowledgment at checkout and an ID check at handoff for pickup and delivery, with the record kept on the order. Alcohol delivery rules are set by your state, your town and your license, and you set the zone, hours and categories to match.

Can Esplanda manage my DoorDash and Uber Eats menus?

Yes, with Marketplace Connectivity: Esplanda keeps one catalog, pushes items, prices and availability to the DoorDash and Uber Eats accounts you already have, brings every order into one queue, and proposes each app's price for your OK. It shows what each app earns after commission, with each app's fee in your margin. You keep your agreements and payouts. The line is for prepared food, sold to stores with $2,000 a month or more in marketplace and delivery revenue, and not to alcohol sellers until legal review clears it.

Should I use my own online store or DoorDash and Uber Eats?

Both, for different jobs. Your own online store keeps the margin and the customer relationship; the delivery apps bring reach at a commission you don't control. The useful measure is margin per channel after fees, which Esplanda shows, rather than order count.

Do I need an app, or is a website enough?

For most single-location stores, a fast mobile website is enough, because the hard part of an app is getting people to install it and open it again. A branded app pays off when you already have a loyal base and will keep pushing installs.

Take orders online from the stock you really have.

Esplanda POS and your website are free to start, with no card needed. Add paid tools only when you want them. Pricing your online shop? The free price check shows what comparable stores near you charge.

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