When it comes to running an online store, many retailers deal with bulk orders, delivery/shipping tracking, payment processing, stock availability, billing, and many other operations that are hard to handle and affect business growth.
This is where the demand for Order Management system/dashboard grows rapidly, which allows retailers to manage their inventory effectively by reducing efforts, automating operations, and increasing profitability. I have found number of business searching for, what is oms and how does it work?, so here i wrote a proper blog hope this help you.
So if you’re running a retailer and want to supercharge your online store, it’s time to utilize technology to grow your business.
This guide covered everything about the order management dashboard, its key features, benefits, and how you can integrate this Dashboard into your online store.
What is an Order Management Dashboard (OMS)
An Order Management System (OMS) is a Smart Dashboard that handles the complete operations of e-commerce stores, including sales, tracking orders fulfillment process, billing, real-time stock availability, analyzing & accurately predicting supply/demand gap, return, refund or exchange process and other operations that happen on e-commerce stores. It helps store owners track their business growth and daily operations and keep inventory up-to-date.
An order management dashboard makes it easy to track entire business operations in one place with a user-friendly interface. The biggest benefit of using an order management dashboard, i.e., getting a detailed report & insights which helps retailers to understand the market demand and new trends and make big decisions to grow their business based on the detailed report generated by the system.
Now, we all understand the use of Order Management Dashboard, but the question arises,
How does this Order Management Dashboard help retailers to grow their online store?
An Order Management Dashboard (OMD) has some powerful features that can help retailers to save lots of time & effort and allow them to focus on growing their business profitability.
Let’s find out!
Let’s First Start with Top 5 Features of Order Management Dashboard
1. Complete Order Fulfillment
Order Fulfillment is a complete process of receiving, picking, packing & shipping to customers. With an order management dashboard, retailers can track their entire order fulfillment process and get up-to-date notifications as per stages completed. A user-friendly Dashboard makes it easier for retailers to check each order fulfillment stage and get notified when it’s done.
Sometimes when retailers have the usual tracking features, they face challenges if any customer inquiry is raised and needs complete information about the order fulfillment. That’s why it’s important to integrate an order management dashboard that lets you keep an eye on each order fulfillment and lets customers track their orders more efficiently.
Esplanda offers a built-in fully-featured order management dashboard that makes order tracking easier and more efficient. It allows store owners & customers to track the orders from receiving to delivery/shipping and provide notifications to keep up-to-date. So it’s useful for retailers to adopt this technology and optimize order fulfillment.
2. Payment Processing
While running an online store, thousands of transactions happen daily. It’s important to keep track of payment status, whether it’s failed, successful, pending, or canceled due to some error. But tracking such a high amount of transactions can be hectic for anyone.
To make it easier, many retailers preferred to use an order management dashboard that simplified the transactions by showing in categories how many payments were successful, failed, pending, or canceled, making it easier for owners to see payment processing and take action accordingly. To see the transaction with transparency, you need the right dashboard, and Esplanda will provide a simple & user-friendly Dashboard that makes it easier to watch payments history.
3. AI-based Inventory Management
Nowadays, AI is in high demand, and now it’s used in Inventory Management to optimize inventory, stock availability, best routes, and many more with the help of technology. Store owners need to keep an eye on the Inventory to run the business smoothly, but it’s a complex problem that AI can solve in minutes. As a retailer, you need an AI-based Inventory Management tool that takes complete control of your Inventory and analyzes real-time stock availability, predicts upcoming demand, maintains the supply/demand gap and optimizes the inventory & fulfillment process.
Esplanda offers an AI-based Inventory Management Tool that optimizes your inventory, shows you real-time stock availability, predicts customers’ demand and reduces the gap between supply/demand. It helps retailers to grow their business with profitability.
4. Return/Refund/Exchange Status
While running an online store, every store owner needs to focus on another important part, i.e., return, refund, or exchange inquiries. It’s important to have a complete database where store owners can see these queries to take the right action. This is where the order management dashboard helps owners to see the no. of questions raised for return, refund, or exchange.
On the other hand, it’s important to see what products need improvement to make the improvements and increase sales. Pick the right order management dashboard and keep track of these processes in one place.
5. Comprehensive Reporting & Analytics
The Biggest reason for using an order management dashboard is to collect the customer database and analyze the data to understand the customer’s journey, experience, buying decisions, in-demand products, where needs improvements, and other things and generate a detailed report showing everything a business needs to know.
It helps online stores to understand customers’ needs and fulfill them to make more profits and grow business effectively. This detailed report includes top in-demand products, customers’ behavior, locations, best-selling products, catalog suggestions, and many more that can help retailers to grow their online store with more profits.
How Does Order Management Dashboard (OMS) Work?
An Order Management Dashboard (OMD) is an all-in-one e-commerce solution for retailers to manage their entire online store operations, including buying orders, payments, billing, delivery/shipping, etc., in one place. It’s an intelligent dashboard that helps you to track most of the operations in one place and have complete data to grow your business. So it’s a very useful system for every retailer to integrate with their online store and see fantastic growth and profits.
Surely after seeing such huge benefits of an order management dashboard, you’re also planning to find the best solution.
Now the question arises, which is offering the best order management dashboard?
Meet Esplanda, an all-in-one solution for retail store owners like you to provide complete solutions from building an online store, managing inventory & shipping process to integrating built-in marketing tools that allow retailers to grow their business, increase sales and make more profits.
We’re offering a smart order management dashboard that allows retailers to track ecommerce operations, including orders, payments, billing, delivery/shipping, marketing, and many more, in one place with a user-friendly interface.
So it’s time to try our unique solution if you’re a retailer who wants to take their business online, increase productivity, and track everything from one smart dashboard.
Follow the step-by-step process to set up your online store with a smart dashboard:
Step 1 – Go to “Solutions”
Step 3 – Choose your suitable plan & click on “Get Started”
Step 4 – Setup Inventory, Payment Details & License
Step 5 – Submit the Details
Congratulations! You’re ready to grow your business with more sales, better management, and huge profits.